Privacy Policy

Last updated: June 20, 2026

Sideline Alert ("we", "us", or "our") operates the Sideline Alert service (the "Service"). This policy describes what information we collect, how we use it, and your choices.

Information we collect

  • Account information — your name and email address when you sign up.
  • Phone number — only if you opt into SMS alerts. You may remove it at any time.
  • Field locations — GPS coordinates and addresses you enter for monitoring.
  • Schedule data — session names, dates, and times you create.
  • Usage data — log data, browser/device type, and IP address for security and diagnostics.
  • Payment data — processed by Stripe; we never see or store card numbers.

How we use your information

  • Deliver weather-ops alerts (email, SMS, push) for your scheduled sessions.
  • Process subscription payments and send receipts.
  • Send transactional messages such as magic-link sign-in emails and invitation emails.
  • Diagnose errors and improve the Service.
  • Comply with legal obligations.

We do not sell your personal information. We do not use it for advertising.

Third-party services

We use trusted vendors to operate the Service:

  • Clerk — authentication (magic-link sign-in).
  • Stripe — payment processing. Stripe's privacy policy governs card data.
  • Mailgun — transactional email delivery.
  • Twilio — SMS delivery for members who opt in.
  • OpenWeather — weather forecast and lightning data.
  • Mapbox — address geocoding and map display.
  • Sentry — error tracking and diagnostics.
  • AWS — cloud infrastructure and database hosting.

Each vendor processes only the data needed to perform its function.

SMS communications

If you provide your phone number and opt in to SMS, you will receive weather-ops alerts (verdict changes, lightning holds, and all-clear notifications) for sessions you are assigned to. Message frequency varies by weather activity. Reply STOP at any time to unsubscribe; reply HELP for assistance. Message and data rates may apply. See our SMS Terms for full details.

Data retention

We keep your account data while your subscription is active and for 90 days after deletion, to support potential account recovery. Session and alert history is retained for 12 months, then purged. You may request deletion of your data at any time by emailing hello@sidelinealert.com.

Your rights

You may access, correct, or delete your personal information by logging into your account or contacting us. If you are in the EU/EEA or UK, you have additional rights under GDPR/UK GDPR, including the right to data portability and to lodge a complaint with a supervisory authority.

Security

We use industry-standard security practices including TLS in transit, encrypted secrets management, and least-privilege database access. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Children

The Service is intended for adults managing youth sports organizations. We do not knowingly collect personal information from anyone under 13. If you believe we have done so inadvertently, please contact us and we will delete it.

Changes to this policy

We may update this policy. Material changes will be communicated by email to org owners at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

Contact

Questions? Email us at hello@sidelinealert.com.